Ticket Delivery & Collection

Ticket Delivery

Entrance tickets will be mailed out 2 weeks prior to the raceday.   All entrance tickets are sent via the Royal Mail and so delivery is dependant on their time frames.  If you would like guaranteed delivery for a specific date we suggest you purchase the Recorded Delivery option.
 
If your booking is made within 3 working days of the raceday the tickets can be posted by recorded delivery at a cost of £5 per package.  Alternatively you can collect the tickets by calling into the Racecourse Office any weekday prior to the raceday.
 

Ticket Collection

Tickets purchased in the UK within 5 working days (if recorded delivery is not requested), and overseas within 2 weeks of the race meeting, will be held at the Racecourse Office for collection.
 
The Grandstand Collection Point on racedays is located at the Main Grandstand Enclosure Entrance off Redcar Lane.   The Collection Point for the Course Enclosure is located at the Family Entrance Gate.

Missing Tickets

If you have purchased tickets within the postal deadlines above but you have not received them via the post by the day of racing please contact the Racecourse Office on 01642 484 068. 

Replacement tickets will be issued to be collected on the race day (as per the Ticket Collection section above) and your original tickets will be cancelled and will not gain entrance to the racecourse if presented.
 

For more information please call us on  01642 484 068 or  contact us by email

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