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Ticket Delivery & Collection

Ticket Delivery

Entrance tickets will be mailed out approximately 2 weeks prior to the raceday. All entrance tickets are sent via the Royal Mail and so delivery is dependent on their time frames.

If you would like guaranteed delivery for a specific date we suggest you purchase the Recorded Delivery option at a cost of £5 per package.

Tote Betting Vouchers - Orders made up solely of Tote Betting Vouchers will not be posted in advance. Your order for betting vouchers will be available for collection on the raceday from the Racecourse Office. Please don't forget to bring your order confirmation email.

Ticket Collection

If you have purchased tickets within 5 working days of the race meeting you will not receive your tickets by post, unless you have requested recorded delivery.

On the race day please bring your ticket booking confirmation email to the Ticket Collection Point once the racecourse is open to the public - 12pm for afternoon meetings and 3.00pm for evening meetings. This email is proof of your booking and will be required for you to be admitted into the racecourse.

The Grandstand Ticket Collection Point on racedays is located at the Main Grandstand Enclosure Entrance off Redcar Lane (Satnav postcode TS10 2FD). The Collection Point for the Course Enclosure is located at the Family Entrance Gate.

Please ensure that you attend the correct entrance when collecting your tickets.

Missing Tickets

If you have purchased tickets within the postal deadlines above but you have not received them via the post by the day of racing please contact the Racecourse Office on 01642 484 068.

Replacement tickets will be issued to be collected on the race day (as per the Ticket Collection section above) and your original tickets will be cancelled and will not gain entrance to the racecourse if presented.