COVID-19: Spectator Code of Conduct
COVID-19: SPECTATOR CODE OF CONDUCT
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If you have any Covid-19 symptoms, YOU MUST NOT TRAVEL TO THE RACECOURSE and entry will be denied.

For your safety and the safety of others please make sure to observe the following:

• REDCAR RACECOURSE is operating under stage 3 roadmap guidelines. Therefore, you must not socialise in a group of more than 6 people (or two households) indoors – this is called the ‘rule of 6’.

• Where possible, please travel to the racecourse in private transport.

• Observe all 2m social distancing protocols at all times, whether inside or outside the racecourse.

• Face coverings MUST be worn at all times, whether inside or outside, except when eating or drinking.

• Please comply with any health checks that may be required on entering the racecourse. Be aware, your temperature may be taken on entry.

• Please plan for a cashless event; although some on-course bookmakers may accept cash.

• Regularly wash your hands, use hand sanitizer and avoid touching your face and dispose of any used tissues appropriately.

• Do not remove hand sanitizer or other personal hygiene products from their locations.

• Do not congregate in specific areas of the racecourse (for example, along the rail or by the Winning Post).

• Make sure all walkways, corridors and doorways etc are clear before you walk through.

• Avoid face to face contact with other spectators and avoid hugs, high fives and any contact with people not in your social bubble.

• Follow all signage and the instructions of staff, officials or any emergency service personnel present at the racecourse.

• Do not try to access any restricted areas of the racecourse and any zones for which your ticket is not authorised.

• Please make sure all members of your group have read and understood these guidelines.

 

Thank you so much for your support and co-operation. Stay alert and stay safe!

COVID-19: REFUND POLICY
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If you develop Covid-19 symptoms after purchasing your ticket or if you are required to self isolate, please contact the racecourse office to arrange a full refund.

If the event cannot take place due to Covid-19 restrictions, you will receive a full refund.

 

With regards to abandonment of the fixture, our abandonment policy remains as follows:

• Before the first race: Full refund

• Before the third race: 50% refund

• After the third race: No refund

 

In the event of abandonment, no refunds will be issued on the day.

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