COVID-19
LATEST CORONAVIRUS (COVID-19) UPDATE

The information below is correct at 9am on TUESDAY 26TH MAY, and will be updated as and when further information is available and/or updated advice is received.

Update on the status of 2020 Race Fixtures for May - August

For public health and safety reasons all the race meetings scheduled to take place at Redcar Racecourse in April had already been cancelled and, following a further announcement from the British Horseracing Authority we now know that all those fixtures scheduled for May & June 2020 will not be able to take place as open events with public admission, if indeed they will be permitted to take place at all.

Customers who have already paid for entry, racing packages and hospitality at Redcar’s meetings from May to August (if they have not already received a refund) will be refunded in full as quickly as possible.You do not need to take any further action unless contacted directly by us.  If, however, you wish to transfer your booking to a later date please do not hesitate to get in touch forthwith at:  info@redcarracing.co.uk

Like many other businesses, Redcar is running a ‘skeleton’ staff and operation and so we thank everyone in advance for their patience and understanding in completing this task given the challenging practical circumstances of the current national lockdown. Please allow 28-days for refunds to be processed.

Redcar Annual badge holders will be contacted in due course, once the full extent of the season’s cancellations is clear, with compensation options accordingly.

All of our thoughts remain with those grieving and suffering as a result of COVID-19 and we offer a sincere thanks to the country’s incredible NHS staff, key workers and volunteers for their selfless dedication and hard work at this time of national emergency.

It may prove possible to run racing at Redcar ‘behind closed doors’ in due course, depending upon Government public health policy and the approval of the British Horseracing Authority, before normal race meetings to which the public may be admitted also resume.  If so, this shall be done by Redcar Racecourse for the benefit of our industry’s horsemen, our partners, our suppliers and our television audiences.

Further updates will follow in due course, particularly for those race meetings presently scheduled in July and onwards. We do of course look forward to being able to offer Redcar’s racegoers a huge welcome back, but only when it is safe to do so.

 

When will the racing take place again? 

Whilst racing may be permitted to take place at some stage in May to August this would be 'behind closed doors' without any public admission. We will be sharing the latest official updates on our fixtures through our website and social channels as soon as they are available. Therefore, racing with public admission can not be considered before September at the earliest.

 

What if I have already purchased raceday admission tickets or packages?

All bookings for raceday tickets and badges for May to August that were made through the Redcar Racecourse website or over the phone with the Racecourse team, or via the post to the Racecourse office are being refunded unless you contact us directly to switch your booking to a fixture later in the 2020 season. 

Please note that we are operating a 'skeleton staff' and once processed the refunds are presently taking up to several working days to return into your bank account through the banking system. Please therefore allow up to 28-days for the whole refund process to complete.

Website bookings will be automatically refunded and all other customers who have booked over the phone or by post will be contacted directly by us to arrange their refunds.  

Any customers who have purchased Redcar tickets or hospitality through a third party should contact that individual or organisation for a refund.

 

What if I have a restaurant booking or have a private hospitality box during this time period?

All pre-paid sponsorship, hospitality or restaurant bookings will be refunded (as above) unless we are instructed to move your booking to another date.

 

What will happen if I’m an annual badge holder?

We will be reviewing annual badge holder compensation when we know the full extent of the affected 2020 race meetings. In the meantime we thank you for your patience and understanding.

 

Non-racing conferences, rallies and other events

No public events are permitted during the Government's lockdown period. If you have an event booked at Redcar Racecourse please liaise with us directly over cancellation, refunds and/or re-booking. In the first instance please email:  info@redcarracing.co.uk

 

#stayathome

Please keep safe, stay at home, protect our NHS and save lives. We can't wait to welcome you back to Redcar Racecourse, but not before it is safe to do so.

Ensuring we are not endangering public health through any of our activities is our number one priority.

 

What preventative action are Redcar Racecourse taking?

At Redcar Racecourse the safety and welfare of our visitors, racegoers, participants and team is paramount. We are keeping up to date with the latest information and advice from the Government (READ GOVERNMENT GUIDANCEand the BRITISH HORSERACING AUTHORITY  (BHA) and have a team ready to implement recommended actions.

We are discouraging any non-essential visits to the course, and we are advising any visitors to the Redcar Racecourse site to follow official government public health advice. As part of our responsibilities to our visitors, the following are in place:

As part of our responsibilities to our visitors, the following are in place:

  • Redcar Racecourse is well served with places for people to wash their hands and this will be supplemented with antibacterial hand cleanser dispensers, as appropriate.
  • Posters are around the racecourse as a reminder of public health advice, which includes washing your hands regularly with soap and hot water, or using antibacterial gel.
  • Potential visitors are required to follow government guidance. Click here to read more on the gov.uk website.
  • The catering team are independently audited and are 5 star rated for their hygiene and processes; this is an area where everyone is mindful of their increased responsibility given the current circumstances.
  • As a further reassurance to customers additional cleaning regimes have been put in place, additional emphasis has been placed on surfaces and doors.
  • Redcar Racecourse will continue to follow advice from World Health Organisation (WHO) and Public Health England. READ GOVERNMENT GUIDANCE.

As per the guidance, attendees should note that anyone who has travelled to a Category 1 location, whether they have symptoms or not, should self-isolate at home (or at their temporary residence if they are not at home) and MUST NOT attend the Redcar Racecourse in any circumstances.

Anyone who has a relevant travel or contact history in Category 2 location (VIEW RELEVANT LOCATIONSand is concerned that they might have symptoms also MUST NOT attend the Redcar Racecourse in any circumstances, and should contact NHS 111 for further advice and guidance.

Should you feel unwell during your visit to Redcar Racecourse and are experiencing typical symptoms of coronavirus (e.g. a fever, a cough, a shortness of breath, breathing difficulties), you are advised to seek immediate advice.

We will continue to take regular advice from UK Government and the World Health Organisation (WHO) regarding any safety precautions related to COVID-19. The situation will continue to be monitored, with the relevant health and safety precautions being exercised where appropriate to ensure our commitment to everybody’s safety whilst on Redcar Racecourse.

Please be advised that we have appropriate measures in place at Redcar Racecourse.

Hygiene practices, such as regularly washing hands especially before handling food or after every use of the toileting facilities and always sneezing into a tissue are the best way to prevent the spread of almost all germs, This includes the novel coronavirus, COVID-19, and we ask all persons to please make frequent use of the washing facilities throughout the race day.

Redcar Racecourse discourage handshaking or other forms of physical greeting/contact at this time, and encourage alternative non-contact greetings. We ask that persons are not offended if others decline to accept standard greetings such as handshakes.

We have increased awareness and training of all our staff for personal preventative hygiene measures and from the qualified first aid staff present who may then refer you to the on course medical staff on duty if deemed necessary.

We will continue to monitor the situation on a daily basis and keep racegoers and other attendees informed of any changes where appropriate, with the latest information available via the Redcar Racecourse Latest News section.

Racecourse Safety Manager

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