Owners & Trainers
Owners & Trainers

Owners and Trainers are always given a warm welcome at Redcar Racecourse!

We are delighted to welcome owners to a day at the races and our dedicated team are on hand to help make your day special.

For owners visiting Redcar for the first time please read the FAQs section which may be helpful for your day at the races.

Owners' Badge Allocation
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Every horse declared to run receives a maximum of six complimentary owners' badges and refreshment vouchers, irrespective of ownership status.

Additional badges (if required)

  • Owners may swap their refreshment vouchers for additional complimentary owners' badges = up to 12 complimentary owners' badges per horse, with no refreshment vouchers.
  • Up to a maximum of 6 additional owners' badges & refreshment vouchers can be purchased at the following rates:
    • Premier Day Owners' Badges -  £16.00 (weekend or Bank Holiday) 
    • Regular Day Owners' Badges - £13.00 (mid-week)
    • Refreshment vouchers - £17.50

The maximum owners' badges that will be issued per runner is 12

 

 

Additional Owners' badges (more than 12)

  • If you require more than 12 owners' badges you are able to purchase a maximum of 20 badges (including complimentary allocation) per runner.
  • These badges are available to purchase at the following rates:
    • Premier Day Owners' Badges -  £16.00 (weekend or Bank Holiday) 
    • Regular Day Owners' Badges - £13.00 (mid-week)
    • Refreshment vouchers - £17.50
  • If more than 12 badges are required the whole party (including complimentary) will be allocated Syndicate Owners' Badges which give you access the Parade Ring and the Syndicate Suite on the day. Syndicate Owners' Badges do not give access to the Paddock Suite.

 

Children under 18 years old do not require badges and therefore do not count towards your allocation, however they will also not be provided with a refrehment voucher.

 

We have revised our admission policy in response to Industry feedback and after discussion with the ROA.  We will monitor the scheme during the season and would appreciate Owners’ direct and constructive comments and feedback (contact the Racecourse Office)

Booking Your Owners' Badges
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We operate the PASS card scheme at Redcar. 

We would encourage you to pre-book your badges through the PASS system as this helps us to better deliver your raceday experience. 

  • You can register on PASS until 11:59pm the day before racing. 
  • Please do not register multiple guest attendees in the same name. 
  • Unless otherwise instructed, complimentary meal vouchers will be allocations to the 6 people receiving the complimentary owners' badges.
  • The PASS Help Desk is available on 01933 270 333 Monday to Friday, 8.30am to 5.00pm.
  • If you require more than 6 Owners' badges, or if you would like to exchange your 6 refreshment vouchers for 6 additional Owners' badges contact the Racecourse Office by email or call 01642 484 068 to make arrangements.

 

For syndicates and racing clubs, it is the responsibility of the Syndicate Manager to submit the names of those individuals attending on the day.  Badge requests will not be taken from individuals who are not the Syndicate Manager.

To make arrangements to swap your refreshment vouchers for badges, and / or to purchase additional badges please contact the Racecourse Office and provide your PASS card number at time of booking.

Trainers' Badge Allocation
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Trainers are entitled to two complimentary guest Owners' badges per raceday. 

Refreshment vouchers can be purchased at £17.50 each. 

Trainers' guest badges can be organised via the PASS system or by contacting the Racecourse Office.  Please provide your PASS card number and the name of your guests at time of booking.

Owners' Facilities
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Parade Ring

All owners' badges and syndicate owners' badges have access to the Parade Ring to view your horse before it races. 

BHA instructions are that Owners are able to access to the Parade Ring only for a race in which they have a runner.

It is a BHA regulation that children under 12 years old are not permitted access to the Parade Ring.

 

Race Viewing

Owners and trainers have exclusive access to the balcony on the top floor of the Paddock Suite. The majority of owners view the race from the trackside viewing area directly outside the Paddock Suite, and there is also an area reserved for owners at the front of the Petch Stand steppings.

 

Paddock Suite

Individuals with owners' badges have access to the Paddock Suite.  The Paddock Suite has views over the course, and the balconies on the first floor overlook the parade ring, and track.  

 

Syndicate Owners' Suite

Individuals with Syndicate Badges have access to the Syndicate Owners' Suite. 

This season we do not have a room permanently allocated as the Syndicate Owners' Suite, therefore the room will be allocated on a per-meeting basis. A notice with the location of the Syndicate Suite will be available at the Owners' & Trainers' Entrance when you arrive.

 

Owners' Refreshments

In the Paddock Suite and Syndicate Owners' Suite complimentary tea, coffee and snacks are served throughout the day.

Refreshment vouchers can be exchanged in the Paddock Suite for a light buffet meal in the dining room upstairs until 4.30pm (7.30pm evening), for soup and a sandwich at the cafe area downstairs.

Refreshment vouchers can also be exchanged for a waitress served meal in the Voltigeur Restaurant, located on level 2 of the Petch Stand, where a number of rotational tables are reserved on a first come, first served basis.

If you would like to book a table for the day in the Voltigeur Restaurant or book packages in the Crow's Nest Restaurant at the Owners' discounted rate please contact the Racecourse Office by email or call 01642 484 068.

 

Car Parking

Please follow the yellow directional signs for "Owners & Trainers" which are visible on your approach to Redcar.

The Owners' car parking area is located via the Main Entrance, off Redcar Lane. The postcode for SatNavs is TS10 2FD.   

Please follow the directions of the parking marshalls to the allocated Owners' parking area.

Please visit our "Find Us" section for full details of how to find us including maps of the local area.

 

Race Winners

After the race has been run the 1st, 2nd & 3rd placed horses will make their way to the Winners' Enclosure.

The trophy presentations will be carried out once the horses have left the Winners' Enclosure.

The connections of the winning horse and placed horses (depending on numbers) will be inivited to the Winning Connections' Room where you can watch a replay of the race, enjoy a glass of fizz (soft drinks available) and celebrate your win. 

Winning owners receive a trophy and USB recording of the race, and a complimentary photograph will be sent by post after the raceday. 

Winning owners are asked to provide their address details - if the winning horse is owned by a syndicate the photograph will be posted to the Trainer's yard.

Owners' Liaisons

In advance

If you have any queries regarding your day (such as badge allocation, swapping refreshment vouchers for additional badges, facilities for syndicates, etc) please don’t hesitate to contact Amy Fair, our General Manager, directly on 01642 484 068 or amy.fair@redcarracing.co.uk

 

On the Day

Our raceday Owners' & Trainers' Desk is run by Elissa Cummings and Rachel Blizzard.  They run the Owners' & Trainers' Desk at a number of Yorkshire racecourses so will already be familiar faces to many.

Julie Durdan and Liz Jones look after our Owners' facilities.  If you have any queries please ask Julie or Liz.  They love chatting to owners, know the answers to most questions, and will do everything possible to help you.

Lorraine Whitaker and Diane Jackson look after owners in our Winning Connections' Room.  They'll be ready with glasses of fizz (soft drinks available) to celebrate your win.

Going Reports
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The dedicated telephone number for going reports is 07766 022 893.  Regular going reports are posted on our FACEBOOK and TWITTER social media profiles.

For the latest weather update and forecast for Redcar Racecourse please visit BBC Weather or Metcheck.
 
Welcome to the BBC Branding site  
 

Course Details
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A left-handed, oval track which is approximately a mile and three quarters in extent.

Races between six furlongs and one mile are run on the straight track. The course is perfectly flat, and with the exception of its two sharp bends, provides a very fair test. The course drains well, and when conditions are riding fast, it can sometimes be difficult to make up ground from off the pace.

Redcar Racecourse offers around 18 days of horseracing from April to November. Redcar Racecourse is steeped in history and can trace its beginnings back to the early part of 18th Century, when racing was staged on Redcar beach. The racecourse as we now know it was established in 1872, and the racecourse is proud to be located in the heart of Redcar.

Highlights of the racing season include the Zetland Gold Cup run on the last Bank Holiday Monday in May, and the Two-Year-Old Trophy, the Listed Guisborough Stakes, and the final of the Straight Mile Challenge Series in October.

 

Racing Photographer
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The official Racing Photographer is Mr Tony Knapton of Pro-Shot Photography. 

Should you wish to make arrangements for any photography prior to your visit or order some photographs of your runner at Redcar he can be contacted as follows:

Race Recordings - USBs
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If your horse is a winner you will be presented with a copy of the race on a USB stick and given a celebratory drink whilst you review your success!   

Recordings of the race are just £10 for a USB and can be obtained by contacting Charlotte in the Racecourse Office on 01642 484 068 or email info@redcarracing.co.uk

Stabling & Hostel
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We have 137 stables providing paper or shaving bedding.  Stables are allocated on arrival.

The stables entrance is located off West Dyke Road, next to the Tesco Petrol Station.  The stables' postcode for SATNAVS is

The Stables Hostel has recently been upgraded to include 18 en-suite rooms on the ground floor, supported by 5 rooms upstairs with allocated shower facilities.

The Stable Hostel Cafe is under the management of Wendy Scott.  Stable staff are offered a wide range of meal options, from healthy salads to roast meals, and home made cakes. Free tea & coffee is available on production of a valid Stable Pass.

Racecourse Stables (racedays only)
West Dyke Road
Redcar
TS10 1HT
Stables Office - 01642 484 254

Feedback & Testimonials
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Owners’ feedback is important to us. 

Our team continuously strives to improve the experience for owners and we always appreciate receiving feedback. It helps us to establish what we’re getting right, and highlight areas that need improvement. 

Your feedback is very important to us and we would welcome any thoughts or suggestions you may have to improve the owners’ visitor experience. 

Please don’t hesitate to contact Amy Fair, our General Manager directly to discuss your experience on 01642 484 068 or amy.fair@redcarracing.co.uk

Feedback forms an integral part of the ROA Accreditation review process and feeds directly into the ROA Gold Standard selection.  We would like to encourage owners to feedback directly to the ROA – please use the QR code provided beneath

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I just wanted to congratulation you on the new and improved facilities that you have created at Redcar.  As the racing manager for Grange Park Racing, all my syndicate members are looking for is a nice dedicated area where they can relax & enjoy a light meal & refreshments.  With your new dining area they can now do this in comfort, enjoying a choice of a hot meal, cold salad or a sandwich, and if they just want a drink they can relax in the bar area. It was also a pleasure when we had a placed horse to be invited in with the winning connections to watch the re-run witha  glass of complimentary champagne.  Well done, all racecourses should follow your example.

Alan Crombie, Grange Park Racing
 
I'm emailing in response to my horse, Penny Pot Lane, running at Redcar on Tuesday.  Although I may be slightly biased as Penny won on the day I thoroughly enjoyed the day and was very impressed with the course. It was my first visit as an owner for a couple of years and was very pleased to see you'd both extended the size and range of the hospitality afforded to owners. We enjoyed our meal and a moment to relax in ample surroundings prior to the race after a long journey.  This is very important to owners and I'm pleased this has been improved upon.  Otherwise everyone at the course were incredibly friendly and helpful, the course looked a picture for the time of year, and the hospitality offered to winning connections was excellent.  I look forward to having a runner at the course again!​
 
Tony Melville
 

We had a super day at Redcar where our horse was running in the last race of the day.  The owners and trainers facilities are excellent, the staff are friendly, efficient and professional.  The weather was great, our horse came second and we were kindly invited to join the winning connections for a celebratory drink afterwards.  A perfect end to a perfect day.

Sandra and Derek Shewrin

The Horse Comes First
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Leading organisations in British Horseracing are working together to raise awareness of the high levels of equine welfare in the sport.

The Horse Comes First initiative aims to improve understanding of the care given to our horses throughout and after their careers in racing.

 

The campaign is supported by the British Horseracing Authority, the Racecourse Association, Racehorse Owners Association, the Professional Jockeys Association, the National Trainers Federation, The Jockey Club, the National Association of Stable Staff and Arena Racing Company.

Visit the Horse Comes First site for more information about the excellent work that is done every single day of the year to ensure that racehorses are well cared for.

Local Accommodation
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From luxurious country house retreats to the friendly guesthouse...

Redcar Racecourse is in the heart of the Tees Valley which offers a huge choice of accommodation to suit all pockets and tastes. Exceeding all expectations - you can be sure of a warm welcome, with excellent service, facilities and good food.

The Redcar / Cleveland website online search facility will guide you to your perfect place to stay whilst visiting the area.  Find our more...

FAQS
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Prior to arrival at the Racecourse

Q.        What do you need to do before you arrive at the racecourse?

A.     We operate the RCA PASS card scheme at Redcar and you are encouraged to pre-book your badges through the PASS system as this helps us to better deliver your raceday experience.  You can register on PASS until 11.59pm the day before racing.  Please do not register multiple guest attendees in the same name. 

The PASS help desk is also availabel on 01933 270 333 Mon to Fri 8.30am to 5pm.

 

Q.        What if I am a member of a syndicate?

A.         For syndicates and racing clubs, it is the responsibility of the syndicator/club manager to submit the names of those individuals attending the fixture.

It is recommended that the syndicator attends as one of the allocated persons to help ensure the remaining syndicate members are kept updated. 

 

Q.        How do I access the PASS system?

A.        Please visit https://www.rcapass.com or contact the PASS Helpdesk on 01933 270333.

 

Q.        I am an international owner without access to PASS, how do I register my attendance?

A.        Internationally based owners who are not registered in the UK, should contact the racecourse directly to register attendance. This should be completed by 4pm the day before the fixture. 

For Racing Managers who require assistance registering attendance on behalf of owners please contact the PASS helpdesk.

 

Q.         Can children attend the racecourse? 

A.         Children can attend and under 18s do not need to be pre-registered / included in your number of complimentary badges.  Please be aware that it is a BHA regulation that children under 12 years old are not permitted access to the Parade Ring.

 

Q.        I’ve got an entry/declared runner, but I haven’t received an email?

A.        Please contact the PASS Helpdesk on 01933 270333 and the team can assist you further.

 

Arrival at the Racecourse

Q.        Where do I park?

A.        The Owners' car park and entrance is located via the Main Entrance, off Redcar Lane.  The postcode for SatNavs is TS10 2FD.   

 

Q.        What do I need to bring with me on raceday?

A.        Please make sure you arrive at the racecourse with your RCA PASScard - if you have been allocated one as a registered owner. 

If you have received a QR code by email in advance of your visit it would be helpful if you have this downloaded onto a mobile device or printed out ready to scan at the Owners' & Trainers' Desk.

 

Q.        What will happen if I arrive and my name is not on the list?

A.        There is no requirement for Owners to pre-register for Owners' badges however we are most appreciative of those people who do, especially members of syndicate owned horses. 

The racecourse staff will be able to assist you on the day, however if an Owners' badge has been arranged for you and your name is not on the list please be prepared to assist the team by stepping away from the designated entrance to enable other owners to continue safely whilst the team and yourselves resolve the matter.  

You may be required to contact the PASS Helpdesk on 01933 270333 to enable your details to be updated to the raceday list.

 

Q.        What if my horse is a non-runner on the day?

A.        Only owners who have a runner on the day will be provided with an Owners' Badge and refreshment voucher (as per the details in the badge allocation section).  If a horse is declared a non-runner the registered owners will be given complimentary admission to the racecourse but will not be provided with an Owners' Badge or refreshement voucher.

 

Q.        What will happen when I arrive at the racecourse?

A.        On arrival at the racecourse you will be asked for your details and asked to show your PASS card or QR code if you have one - this will help us to find you quickly. 

You will be given your allocated O&T admission badge and a voucher for a complimentary light meal.​

 

 

Contact details

Q.        Who do I call if I have a query?

A.        If owners have any questions about PASS, they should contact the PASS Helpdesk on 01933 270333 and for all other queries should contact the ROA on 01183 385680

If your have a query specifically about your visit to Redcar Racecourse or if you'd like to provide any feedback that would assist us with developing our protocols and support please call 01642 484 068 or email info@redcarracing.co.uk 

 

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