Preparations are now underway to welcome owners back, safely, with effect from our race meeting on Monday 27th July.
We would like to thank all owners for their incredible support of racing ‘Behind Closed Doors’ over the past few weeks and look forward to hosting owners later this month.
In the meantime all of our thoughts remain with those grieving and suffering as a result of COVID-19 and we offer a sincere thanks to the country’s incredible NHS staff, key workers and volunteers for their selfless dedication and hard work at this continuing time of national challenge.
FAQ’s – Owners returning to racecourses
Q. When will all racecourses allow owners to attend?
A. Racehorse owners in Britain will be able to start attending selected race meetings behind closed doors from Saturday 4 July in a safe and risk-managed way. Redcar Racecourse will commence host owners with effect from the fixture on Monday 27th July, 2020.
The protocols only apply to racecourses in England at this stage, but British racing continues to engage with the Scottish and Welsh Governments on the return of owners to the racecourse for behind closed doors fixtures.
Prior to arrival at the racecourse:
Q. What do all owners need to do before they arrive at the racecourse?
A. There is a 4 step process for Owners gaining access to watch their horse run on a raceday:
- Step 1: All owners must ensure that they have read and understood the Owners Protocols, together with the relevant sections of the British Horseracing Authority’s (BHA) Guidelines and operating procedures for behind closed doors racing, particularly Sections A and B. The Owners Protocols will be updated periodically, in line with changes to government guidance around COVID-19 and the return of sport.
- Step 2: Complete an online education module – Covid-19 information for participants of the racing industry – prior to raceday. This is hosted on the Racing2Learn website.
- Step 3: Complete the health screening questionnaire prior to attending the racecourse – section 7 of the Owners Protocols
- Step 4: All owners attending must have pre-registered the two individuals who will attend the racecourse, please log into PASS https://www.rcapass.com/
Q. How do I register that I will be attending on raceday?
A. As above Step 4 to register your attendees, please log into PASS https://www.rcapass.com/ and submit the names of the individuals who will attend the racecourse. As explained above, all names must be submitted by 4pm the day before the fixture. Changes after that time will not be possible.
Q. What if I am a member of a syndicate?
A. For syndicates and racing clubs, it will be the responsibility of the syndicator/club manager to submit the names of those individuals attending the fixture. It is recommended that the syndicator attends as one of the allocated persons to help ensure the remaining syndicate members are kept updated. For more information on filming at racecourses please refer to: https://www.roa.co.uk/raceday/racing.html
Q. How do I access the PASS system?
A. Please visit https://www.rcapass.com or contact the PASS Helpdesk on 01933 270333.
Q. I am an international owner without access to PASS, how do I register my attendance?
A. Internationally based owners who are not registered in the UK, should contact the racecourse directly to register attendance. This should be completed by 4pm the day before the fixture. For Racing Managers who require assistance registering attendance on behalf of owners please contact the PASS helpdesk.
Q. How many passes can I get?
A. The return of owners to the racecourse will be a phased process, this includes limiting attendance to 2 owners per horse in the early stages.
Q. Can children attend the racecourse?
A. Children can attend as 1 of the 2 nominated partners if pre-registered to attend. All children attending will undergo the entry screening process as standard.
Q. I’ve got an entry/declared runner, but I haven’t received an email?
A. Please contact the PASS Helpdesk on 01933 270333 and the team can assist you further.
Arrival at the racecourse:
Q. Where do I park?
A. The Owners ' car park and entrance is located in the Course Enclosure, off West Dyke Road. The postcode for SatNavs is TS10 4HJ.
Please DO NOT try to access the racecourse via the Main Entrance off Redcar Lane as you usually would. If you arrive at the wrong entrance you will not gain access to the racecourse and you will be given directions to the Owners' Entrance at the Course Enclosure.
On arrival at the Course Enclosure please follow the directional signage to the Owners' car park and entrance.
Q. What do I need to bring with me on raceday?
A. Please make sure you arrive at the racecourse with your:
- Photographic ID (a copy on your phone is acceptable) – you will require this to gain entry to the racecourse.
- Your RCA PASScard - if you have been allocated one as a registered owner.
You may also wish to consider bringing your own alcohol-based hand sanitiser and a face covering.
Q. What will happen if I arrive and my name is not on the list?
A. The racecourse staff will be able to assist you on the day, however, please be prepared to assist the team by stepping away from the designated entrance to enable other owners to continue safely whilst the team and yourselves resolve the matter. You may be required to contact the PASS Helpdesk on 01933 270333 to enable your details to be updated to the raceday list.
Q. What if my horse is a non-runner on the day?
A. Only owners who have registered their attendance using the RCA’s PASS system should travel to the racecourse. If a horse is declared a non-runner the attached owners should also not attend the fixture.
Q. What will happen when I arrive at the racecourse?
A. Step 1: On arrival at the racecourse you will be asked for your details and valid ID.
Step 2: You will be asked a series of three questions relating to your current health on the day
Step 3: A temperature check will be taken. Your temperature will be taken twice in quick succession, with the lower reading recorded.
Q. What will happen if I fail the temperature check when I arrive?
A. Your temperature will be taken twice in quick succession, with the lower reading recorded. If on both occasions this temperature exceeds 37.8°C, owners will not be granted access to the racecourse and will be advised to travel home.
Owners are reminded that if any member of the same vehicle fails to clear the entry screening process all those travelling together will be denied entry onto the racecourse.
Q. I failed my temperature test when I arrived at the racecourse and couldn’t attend – when can I next visit a racecourse with a declared runner?
A. Any individual that fails the on-course screening will be required to either:
- provide evidence of a negative Covid-19 test, which can be booked on the NHS website.
- or complete a minimum of 7 days of isolation depending on advice received from NHS.
On the racecourse:
Q. What areas of the racecourse will I be able to access?
A. Owners on course will have access to a dedicated ‘Owners Zone’, which is located around the Paddock Suite. The Paddock Suite Bar on the ground floor has views over the course, and the balconies on the first floor overlook the parade ring, track and have a distant view of the Winners’ Enclosure. The Paddock Suite has internal toilet facilities.
There is also a trackside viewing area directly outside the Paddock Suite secured by crowd barriers.
Please note, the area that would normally be used as the Owners & Trainers Bar is NOT in use.
BHA instructions are that Owners are unfortunately not able to access to the Parade Ring. However Paddock Suite balcony overlooks the Parade Ring and there is a designated ‘debrief’ area between the Paddock Suite and Parade Ring.
Q. Why can owners and raceday workers not interact on raceday?
A. To mitigate the risk of the transmitting COVID-19, owners on course will have access to a dedicated owner zone based around the Paddock Suite, which is separated from raceday workers (trainers, stable staff, jockeys, officials, media etc.). For infection control purposes, no movement will be permitted between the two areas of the racecourse.
This approach, supported by government, also means that there would be currently no need to revise other elements of the screening program such as by introducing laboratory testing for all racecourse attendees.
Q. How long can I stay on the course after my horse has run?
A. Owners are requested to arrive at the racecourse no more 45 minutes before their first horse is due to run and leave the racecourse within an hour of the final race in which they have a confirmed runner.
Q. Will there be food and drink available on the day?
A. In line with UK Government stage 3 guidance we are unable to provide the normal buffet lunch for Owners. However pre-packaged sandwiches and cakes, as well as tea, coffee and water will be served free of charge throughout the day from the Paddock Suite Bar. Please note that no alcohol will be served on site, but bottled water will be made available.
Q. Will there be presentations on the racecourse?
A. Not at this stage of the proposal, therefore the current arrangements for distributing prizes to the winning and placed connections will continue unchanged.
Q. Do I have to wear PPE/Facemasks?
A. At present, in line with Government Guidance, face coverings are not mandatory for owners on racecourses as 2 metre Social Distancing will be possible.
Leaving the racecourse:
Q. Do I have to leave the racecourse after my horse has raced?
A. Following the conclusion of your race(s), owners are asked to leave the racecourse within an hour to allow for all owners to be accommodated. A one-way system is in place, so owners can return to their vehicle without crossing paths with others and hand hygiene stations will be provided on exit. Upon leaving the racecourse, wristbands for the raceday should be removed by the owner and disposed of by racecourse staff. Wristbands cannot be retained for future use.
Q. How long will owners be limited to 2 racing connections attending the racecourse?
A. These temporary measures will be eased gradually in line with government guidance for sports venues and public health requirements.
Q. Who do I call if I have a query?
A. If owners have any questions about PASS, they should contact the PASS Helpdesk on 01933 270333 and for all other queries should contact the ROA on 01183 385680.
We thank you for your assistance in advance by supporting the measures in place. As you will appreciate this is an evolving landscape and hopefully as cases continue to fall, we can look forward to a more integrated raceday experience, which we would like to achieve at the earliest opportunity.
To assist us with developing our protocols and support please do ensure any feedback following your return to racing is provided by email to the ROA firstname.lastname@example.org.