Full booking terms & conditions
INTERPRETATION
1.1 “CONDITIONS” means the standard terms and conditions of supply herein set out and include any special terms and conditions agreed in writing between the Customer and Redcar Racecourse Limited.
1.2 RRL means Redcar Racecourse Limited.
1.3 “CUSTOMER” means the person, firm or company whose order for an Event Package is accepted by RRL.
1.4 “EVENT” means the event in connection with which RRL is to supply in accordance with these conditions.
1.5 “CONTRACT” means the contract for the supply of the Event Package.
1.6 “ORDER” means that the order placed by the Customer which is accepted by RRL subject of the provisions of Clause 6 below.
1.7 “FORCE MAJEURE” means any circumstances beyond the reasonable control of RRL and specifically includes any cancellation of the Event due to adverse weather conditions or by direction of the Stewards of the Jockey Club or other agency.
2 FORMATION OF CONTRACT
2.1 An order sent to RRL by the Customer shall be accepted entirely at the discretion RRL and if so accepted shall be subject to these Conditions.
2.2 Within seven days of receipt of an Order RRL shall forward to the customers:-
2.2.1. An acknowledgment of the order.
2.2.2 An invoice for 50% of the Contract Price for immediate payment by way of non-refundable deposit.
2.2.3 An invoice for 50% of the Contract price will be payable not later than 6 weeks before the Event.
2.3 Each Order accepted shall constitute a separate legally binding Contract between RRL and the Customer.
3 CONTRACT PRICE
3.1 The price of the Contract shall be agreed between the parties and confirmed by RRL’s acknowledgment of Order.
4. TERMS OF PAYMENT
4.1 A non-refundable deposit equivalent to 50% of the Contract price payable as aforesaid.
4.2 The Customers shall pay the balance of the sum due no later than 6 weeks before the date of the Event.
4.3 All Orders accepted by RRL which shall have been placed by the customer less than 6 weeks before the Event shall be invoiced in full by RRL within 7 days and shall be payable by return.
4.4 In the event the customer fails to pay any part of the Contract Price in accordance with the above terms, without Prejudice to any other right or remedy available to RRL, RRL shall be entitled to cancel the Contract and:-
4.4.1 Retain the 50% deposit fee (where paid).
4.4.2 Claim for the outstanding sum due as invoiced.
4.4.3 Charge the Customer interest on the amount unpaid at the rate of 4% per annum above the base rate of the HSBC Bank until payment is made.
5. ADMINISTRATION
5.1 Badges and Event information will be dispatched approximately two weeks before the Event providing full payment has been received.
5.2 All accounts for services and goods provided at an Event which are not covered by the Event Package are due for payment by return. Interest as detailed within Clause 4.4.3 above will be charged on outstanding accounts.
5.3 Confirmation of final numbers (increased numbers only) must be notified to the Racecourse no later than 48 working hours prior to the Event. No refunds apply to reduction of packages numbers.
6. CANCELLATION
6.1 The customer is entitled to cancel the Order before the Event subject to the following conditions:-
6.1.1 The customer must notify RRL of the cancellation in writing.
6.1.2 Should notification of cancellation be given more than 6 weeks before the date of the Event, RRL shall be entitled to retain the 50% deposit fee specified but shall refund any further monies paid.
6.1.3 Should notification of cancellation be given less than 6 weeks before the date of the Event, RRL shall be entitled to retain monies thus far paid and to claim any unpaid balance of the Contract Price subject to the provisions of Clause 6.2 below.
6.2 In the event that the Event Package can be resold, RRL undertakes to refund 50% of the Contract Price to the customer but shall retain the balance to defray additional costs and expenses thereby incurred.
7 ABANDONMENT
7.1 In the event of the race day being abandoned, cancelled or curtailed the following payment terms are forcible:-
7.1.1 Prior to the day of racing the client will receive a full refund.
7.1.2 If abandonment takes place before 10.30am on the day of racing, the client will receive a 100% refund on the total package price. Alternatively, if the client wishes to dine without racing taking place a 50% refund on the total package will be made available.
7.1.3 If abandonment takes place after 10.30am but before the first race, a 50% refund on the total package price will apply. All meals will be served.
7.1.4 If abandonment takes place after the first race, but before the third race – no refunds will apply. However, RRL will offer a 25% discount voucher on the total packages purchased, redeemable against a future equivalent hospitality package booking, within a 12 month period. Subject to availability.
7.1.5 Abandonment after the third race – no refund will apply.
8 ALTERATION
8.1 RRL shall use its best endeavors to provide the Event Package ordered but reserves the right to provide an alternative Event Package and/or alter the date of the Event.
8.2 Should RRL increase the price of, or alter, the Event Package or the date of the Event, the Customers shall be entitled to cancel the Contract by Giving written notice to be received by RRL within 7 days of the announcement of the change.
8.3 Upon receipt of such notification RRL will refund in full all sums paid by the Customer under the Contract including the sum paid under Clause 2.2.2.
9 FORCE MAJEURE
RRL shall not be under any liability for failure to perform any of its obligations under the Contract due for Force Majeure.
10 THIRD PARTIES
In making arrangements with third parties for carriage by air, hotel accommodation, transportation, restaurant or otherwise RRL acts only as the agent of the Customer and does so on the express condition that no liability of any kind howsoever arising shall accrue to RRL in connection with such arrangements.
11 LIABILITY
11.1 RRL shall bear no liability for any death or personal injury suffered by the customer or its guest or for any loss, damage or destruction to any property of the Customer or its guests or for any costs, claims, demands or expenses of the Customer or its guest arising out of the booking save to the extent such as caused by RRL’s negligence.
11.2 RRL shall not be liable to the customer nor be deemed to be in breach of the Contract by reason of any delay in performing or any failure to perform, any RRL’s obligations in relation to the contract of the delay or failure was due to the cause beyond RRL reasonable control.
11.3 In the event of RRL’s total liability hereunder shall be limited to 10% of the Contract Price and RRL shall have no liability for any consequential or indirect losses suffered by the customer or its guests.
11.4 RRL gives no guarantee that an Event will take place or will take place on the stipulated date.
12 VARIATIONS
No variations to the above conditions may result in cancellation of the Contract without notice.
13 FAILURE TO COMPLY
Failure to comply with these conditions may result in the cancellation of the contract without notice.
14 GENERAL
Any notice required to be given by either party to the other side shall be in writing and addressed to that other party at its registered office or principal place of business or such other address as may at the relevant time have been notifies pursuant to this provision to the party giving notice.
15 APPLICABLE LAW
The contract shall be governed by the laws of England and shall be subject to the exclusive jurisdiction of the English Courts
Our popular private boxes are positioned on the top floor of the Petch Stand.